Rescheduling or canceling a consultation

You can reschedule a Zoom consultation or cancel any consultation from the Pending Consultations section of the Consultations page.

Rescheduling a Zoom consultation

Follow these steps to reschedule a pending Zoom consultation.

  1. Choose Consultations from the side menu.

  2. Click Eye icon to the right of the consultation that you want to reschedule or cancel.

  3. Click Reschedule Appt.

  4. Click the date of the appointment.
    Reschedule appointment screen with calendar shown

  5. Choose a new date from the calendar.

  6. Click a new time from the options shown.

  7. Click Reschedule.

  8. Click OK.

Canceling a consultation

Follow these steps to cancel a pending consultation.

  1. Choose Consultations from the side menu.

  2. Click Eye icon to the right of the consultation that you want to reschedule or cancel.

  3. Click Cancel Appt.

  4. Click Yes - Cancel.

  5. Click OK.