Turnaround times

Pressing medical needs, client preferences, and the ability to initiate medical treatment earlier are key reasons why turnaround times have become more important than ever in veterinary diagnostics. Zoetis turnaround times reflect this new reality, ensuring you have the results you need, when you need them.

Next-day turnaround times

Speed counts when it comes to receiving diagnostic results. Faster turnaround times mean you can make informed treatment decisions sooner. Zoetis Reference Laboratories (ZRL) delivers high-quality, next-day turnaround times to support your diagnostic testing. To view our turnaround times, please reference the table below.

Turnaround time policy

Our goal is to ensure that published turnaround times are met and results are delivered as quickly as possible. Turnaround times for routine testing do not include Sunday. Turnaround times for pathology testing do not include Saturday and Sunday. If the quality of a sample we receive prevents us from producing quality results within our promised turnaround time, we will notify you. Examples include samples that are damaged, contaminated, incorrectly preserved or packed, and samples that do not meet volume requirements. Once a specimen is delivered, we assume any risk of loss or damage. We reserve the right to reject any specimen likely to pose an unreasonable health or safety risk to our lab staff.

	Next-Day Results		Results in Minutes to Hours
Routine Testing
	Results Delivery Turnaround Time	Access to Results, Clinical Consultation, and ZoetisDx*	In-Clinic Results in Minutes	Add-On Pathologist/Expert Review
Hematology (e.g., CBC, PT/aPTT)	Next day by 8 AM	Anytime, Anywhere	Automated CBC – Vetscan HM5	N/A
			Comprehensive CBC – Vetscan Imagyst AI Blood Smear	~2 hours
Chemistry (e.g., ClinChem 25, Total T4, SDMA)			Routine Chemistry and Disease-specific panels – Vetscan VS2	N/A
Infectious Disease Serology (e.g., Heartworm, Lyme)			Vetscan Rapid Vetscan Vue	N/A
Urinalysis			Vetscan Imagyst AI Urine Sediment	~2 hours
Fecal Parasite Tests (e.g., Ova & Parasites, Giardia Antigen Test)	Next day by 5 PM		Vetscan Imagyst AI Fecal Sediment

 

	Next-Day Results		Results in Minutes to Hours
Pathology
	Results Delivery Turnaround Time	Access to Results, Clinical Consultation, and ZoetisDx*	In-Clinic Results in Minutes to ~ 2 hours	Add-On Pathologist/Expert Review
Cytology	1-2 days	Anytime, Anywhere	Vetscan Imagyst Digital Cytology ~2 hours1	N/A
			Vetscan Imagyst AI Derm	~2 hours
Histopathology	Simple 3-7 days, Mon-Fri Complex Level 1 3-9 days, Mon-Fri Complex Level 2 Varies by nature of sample

Turnaround times for routine testing do not include Sunday. Turnaround times for pathology testing do not include Saturday and Sunday.

Tests not performed by Zoetis are dependent on the third-party laboratory and subject to change.

Large animal and other species may be longer turnaround time, see individual tests.

*Vetscan FUSE or HUB connectivity required.

¹Data on file, Vetscan Imagyst Digital Cytology turnaround times based on internal Zoetis data pull as of October 2023. TI-10365, Zoetis Services, LLC, 2023.

Send-out testing

Some tests in our Directory are not performed at Zoetis Reference Laboratories (ZRL). Turnaround times for these tests are dependent on the partner laboratory that processes these tests.