Getting help with a ZRL integration issue

The Integration Issue form allows you to report integration issues with Zoetis Reference Laboratories (ZRL) tests or services.

Note: If your integration issue is with analyzers, Vetscan Hub or FUSE, practice information management software (PIMS), rapid tests, or ZoetisDx, file it in the

Connectivity Support

section.

Follow these steps to report and get support for a ZRL integration issue.

  1. Choose Support from the side menu.

  2. Click Integration Issue in the ZRL Customer Assistance section at the bottom of the page.
    ZRL integration issue report page

  3. Enter desired information. Your name and email will be entered for you from your user account information. All fields marked with * are required.

  4. Click Submit or Cancel to exit without submitting.